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Our Newsletter

Shipping and Tracking

Postage up to 1.5kg

All of our items are shipped via the Royal Mail Second Class postage service. This can take on average 2 to 6 working days to arrive. If the item is large it may be sent via our courier service instead (see below) regardless of weight.

Postage above 1.5kg

For heavier items and items that exceed royal mail size and weight limitations, we will use our standard 48 hour tracked courier service. 

Additional Surcharges

If your item is going to a "remote" area and requires courier service delivery due to it's size and weight we may require an additional surcharge for the courier service. If this occurs we will telephone you imediately to discuss the order surcharges and obtain relevant payments. Areas that may require an additional surcharge include Northern Ireland, Northern Highlands, Antrim, North Antrim, Down, South Down, Armagh, West NIreland, Tyrone, Guernsey, Oban, Isle of Man, Jersey, Arran, Orkeny Shetlands and Dublin.

Item not Arrived Yet?

If your item has not arrived yet and it has been at least 7 working days since your order was dispatched, please get in touch with us via telephone on: 0844 318 0468 or alternatively using the contact form below. We will then be able to provide you with detailed tracking information in most cases. If your item is missing in the mail we can issue you with a replacement for your missing item. 

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